Shipping policy
Shipping Policy
Last updated: 27/April/2025
At Naani Care, we are committed to delivering your orders safely and on time. Please review our shipping policy below:
Shipping Timeframes
- All orders are processed within 1-2 business days after receiving your order confirmation email.
- Once processed, orders are shipped and typically delivered within 5–7 business days.
Total estimated delivery time: 6–9 business days (processing + shipping).
We will notify you once your order has shipped, along with tracking information.
Shipping Rates
-
Standard Shipping: calculated at checkout
Order Tracking
- After your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
- You can track your order directly through the link provided.
Shipping Locations
Currently, we ship to addresses within India.
Delays
While we strive to meet our 7-day delivery goal, there may be occasional delays due to:
- High order volumes
- Courier delays
- Weather disruptions
We appreciate your patience and understanding.
Wrong Address Disclaimer
Please ensure your shipping address is correct.
We are not responsible for:
- Orders shipped to incorrectly entered addresses
- Missing deliveries due to incorrect information
(If you realize you entered a wrong address, please contact us within 12 hours after placing your order.)
Need Help?
If you have any questions about your order, feel free to contact us:
- Email: help@naanicare.com
- Phone/WhatsApp: +919797070450
We’re always here to help!
Naani Care — Because You Deserve Gentle, Loving Care